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Custom Item (Resin) Order

Fill out the form to make a custom order.

Terms and Conditions:

For regular items 19cm and smaller - we require a 3D model and a downpayment of SGD 150.00 to start the order. The downpayment is applied towards the services rendered for the production of the mold and prototyping. If 3D models are not available, you may send us images and descriptions, we will employ a suitable carver to create the 3D master - the rate is currently SGD 30.00 per inch.  The molds themselves will be the property of dacapoapps.com unless there is an agreement otherwise.     Pricing for the products may vary depending on several factors, however we will give you a quotation on the product price and proposed schedule of delivery prior to the production of the mold and before you have to pay.  

Payment details:  

The downpayment is due after we send you the confirmation email and price estimate. We will  confirm your payment with a receipt and a tentative schedule.  The balance of the amount is due before we ship the product to you. Payments can be made by Paypal or bank Transfer we will give you the details in the confirmation email.

Quality Control and Prototyping: 

We will email a photo or a small video of the prototype. Please view them then approve or reject by email. This is done prior to mass production.

Multiple revision:  

We have real cost in making the prototype, we allow at the most 2 revisions before charging the expense of creating more revisions - The best way to prevent ambiguity is to post a photo or a detailed drawing while filling up the form so the prototype can be matched against the specifications.   

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